We always give a guarantee on all of our jewelry. You have a two-year warranty for production errors on all products (after purchase date).
We always use durable silver-colored stainless steel (316) as a base. This is a beautiful material that does not discolour, is hypoallergenic and stays beautiful for a long time.
Our gold-colored jewelry is always provided with an extra thick gold plating (this can also be rose gold or black) and therefore remains beautiful for an extra long time. You therefore receive a 6-month warranty on all platings. With normal use, the gold and rose gold jewelry will remain beautiful for many years.
The warranty does not include:
In order to enjoy your My Bendel jewelry for as long as possible, it is important to handle the jewelry carefully. My Bendel jewelry is made of beautiful materials, but it remains a piece of jewelry. So always be careful with it.
Important tips for the correct maintenance as well as usage rules for your My Bendel jewelry:
My Bendel jewelry is not suitable for children under 5 years of age because of the small parts that pose a choking hazard. My Bendel jewelry is not a toy, so keep it away from babies and children!
If you have a complaint about an article, our website or our service, please contact us by sending an email to [email protected] We can be reached by telephone at +31 (0) 10 767 00 42 on working days from 9 a.m. to 5 p.m.