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Privacy policy

Privacy statement My Bendel

Privacy-sensitive data, or personal data, is processed through our online shop. My Bendel (part of MYS B.V.) considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us. In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:

 

My Bendel (part of MYS B.V.) is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

This privacy statement was last modified on 01-10-2019 00:00:00.

Use of personal data

When using our online shop, we obtain certain information from you. This can be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or of which it is clear it is provided to us for processing.

We use the following information for the purposes stated in this privacy statement:

Register

You must first register for certain parts of our online shop. After registration, we save the personal data you provide via the username you have chosen. We keep this information so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In case of suspicions of fraud or abuse of our online shop, we can hand over personal data to the competent authorities.

Processing orders

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertisement

In addition to the information on our website, we may also inform you about our new products and services:

Contact form and newsletter

Via our online shop we offer the possibility to ask questions by means of a contact form, where you are asked to fill in certain information in order to respond to your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail is necessary for the complete answering and processing thereof.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.

Publication

We do not publish your customer data.

Provision to third parties

Your data is explicitly not provided to third parties. We may pass on your data to our partners. These partners are involved in the implementation of the agreement. Social media buttons are included on our online shop. The administrators of these services use this to collect your personal data.

Cookies

Our online shop uses cookies. Cookies are also placed via third parties engaged by us.

When you visit our online shop for the first time, a notice is displayed in which we explain why we use cookies. We consider your further use of our online shop as permission for this use of cookies.

You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these can change regularly).

Google Analytics

We use Google Analytics to keep track of how visitors use our online shop. We have entered into a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, and finally we have the IP addresses anonymized.

Security

We take security measures to limit misuse of and unauthorized access to personal data.

Retention periods

The personal data described above is stored for as long as necessary to process your orders, including warranty. After that, we keep data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

Websites of third parties

This privacy statement does not apply to websites of third parties that are connected to our online shop by way of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. We recommend that you regularly consult this privacy statement so that you are aware of these changes.

Access and change your data

For questions about our privacy policy or questions about access and changes to (or deletion of) your personal data, you can contact us at any time using the information below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or state, with reasons, that you want us to restrict the processing of personal data.

To prevent abuse, we may ask you to identify yourself adequately. If it allows access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request that we change the data or have it removed.

Dutch Data Protection Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

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